IBM Support

PH24873: AGENT CONVERSION FOR CLM FLOATING LICENSES USAGES FAILS TO REMOVE DATA RELATED TO CHECKED-IN LICENSES

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APAR status

  • Closed as program error.

Error description

  • When a check-in happens, the Agent is supposed to remove the
    associated metadata such that it does not appear in any further
    computation. This does not happen in cases where a CLM Floating
    check-out has been extended before it is checked-in. This causes
    some activities to carry on forever.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Those using ART/Agent for generating reports for ELM         *
    * Floating logs                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * An incorrect reconciliation of identifiers for license       *
    * activities lead to over-computation.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Move to version 8.1.6.5 of both ART/Agent.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH24873

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    816

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-29

  • Closed date

    2020-06-25

  • Last modified date

    2020-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"816","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
26 June 2020