IBM Support

PH24845: WEB AGENT-RELAY IS NOT STARTING WHEN AGENTRELAY.KEYSTORE IS MODIFIED.

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APAR status

  • Closed as program error.

Error description

  • For web Agent Relays, if the relay's keystore properties are
    changed, it can cause the the relay to fail on startup with the
    following exception:
    java.io.IOException: Keystore was tampered with, or password was
    incorrect
    
    This can be reproduced with the following steps:
    
    1. Install the relay and Communication Type as "WEB".
    
    2. Create the keystore by using below command on path
    $Relay_Install/conf/jms-relay
    
    $JAVA_HOME\jre\bin\keytool -genkey -alias mykey -keyalg RSA
    -keysize 2048 -sigalg SHA256withRSA -validity 365 -keypass
    privatepassword -keystore agentrelay.keystore -storepass
    password
    
    3. Change the below parameters in agentrelay.properties
    
    agentrelay.keystore.password=password
    
    agentrelay.cert.alias=mykey
    
    agentrelay.cert.password=privatepassword
    
    4. Restart relay. Below error occurrs
    
    2020-04-28 17:13:36,981 IST INFO AgentWorkerThread
    com.urbancode.air.agentrelay.AgentRelay - Connecting to servers:
    java.lang.RuntimeException: java.io.IOException: Keystore was
    tampered with, or password was incorrect
    

Local fix

  • Add the below parameter in agentrelay.properties
    agentcomm.keystore.password=password
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For web Agent Relays, if the relay's keystore properties are *
    * changed, it can cause the the relay to fail on startup with  *
    * the                                                          *
    * following exception:                                         *
    * java.io.IOException: Keystore was tampered with, or password *
    * was                                                          *
    * incorrect                                                    *
    *                                                              *
    * This can be reproduced with the following steps:             *
    *                                                              *
    * 1. Install the relay and Communication Type as "WEB".        *
    *                                                              *
    * 2. Create the keystore by using below command on path        *
    * $Relay_Install/conf/jms-relay                                *
    *                                                              *
    * $JAVA_HOME\jre\bin\keytool -genkey -alias mykey -keyalg RSA  *
    * -keysize 2048 -sigalg SHA256withRSA -validity 365 -keypass   *
    * privatepassword -keystore agentrelay.keystore -storepass     *
    * password                                                     *
    *                                                              *
    * 3. Change the below parameters in agentrelay.properties      *
    *                                                              *
    * agentrelay.keystore.password=password                        *
    *                                                              *
    * agentrelay.cert.alias=mykey                                  *
    *                                                              *
    * agentrelay.cert.password=privatepassword                     *
    *                                                              *
    * 4. Restart relay. Below error occurrs                        *
    *                                                              *
    * 2020-04-28 17:13:36,981 IST INFO AgentWorkerThread           *
    * com.urbancode.air.agentrelay.AgentRelay - Connecting to      *
    * servers:                                                     *
    * java.lang.RuntimeException: java.io.IOException: Keystore    *
    * was                                                          *
    * tampered with, or password was incorrect                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.1.0.1                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.1.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH24845

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    705

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-28

  • Closed date

    2020-07-23

  • Last modified date

    2020-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"705","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 July 2020