IBM Support

PH24124: FTM SHOULD NOT CANCEL AN EWS PAYMENT THAT HAS BEEN MARKED DELIVERED IN EWS

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APAR status

  • Closed as program error.

Error description

  • The zelle payment  is 'Delivered'. Bypassing the
    cancel in Shared Directory.
    
    This trace is written when FTM is trying to cancel the payment
    in EWS (CXCPaymentBean.cancelEWSPayment).
    The problem here is that FTM has already begun the cancellation
    process.  Funds have already been reversed.  The payment will be
    cancelled in FTM after this call.
    
    The problem here is that the cancel should not have been allowed
    because the payment had been delivered at EWS.  We can't bypass
    the Shared Directory cancel and continue on with the rest of the
    cancellation.
    
    FTM already has a method for canCancelPayment that checks the
    FTM status before continuing on with the cancellation.  FTM
    needs to do the same kind of EWS check (canCancelEWSPayment) to
    determine that the payment has not already been delivered.
    

Local fix

Problem summary

Problem conclusion

  • Add new cancel check for delivered EWS payments.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH24124

  • Reported component name

    ACH SERVICES FT

  • Reported component ID

    5725S7630

  • Reported release

    306

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-07

  • Closed date

    2020-05-08

  • Last modified date

    2020-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ACH SERVICES FT

  • Fixed component ID

    5725S7630

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPKQ5","label":"IBM Financial Transaction Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"306","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
04 September 2020