IBM Support

PH23585: TASK UI KEEPS RELATIONSHIP FILTER FROM TASK VIEW'S COUNT FIELD IN MAIN GRID VIEW

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APAR status

  • Closed as program error.

Error description

  • Description:
    
    In an object view that has a count of parent or child objects,
    when the Count number is clicked, the parent or child objects
    are displayed in a grid view with the appropriate filters
    applied. If the grid view tab is then closed and the same parent
    or child object accessed from the main menu, in that grid view
    the same filters are applied.
    
    Prerequisites:
    
    Create a new view for the Test Plan object
    1.	Log in to OpenPages as an admin user via a supported browser
    2.	In the Task UI, go to Settings and select Manage Views
    3.	Click Add new and ensure that enabled and Default are
    selected
    4.	Enter the following details - Object Type = Test Plan / Name
    =  Count Filter Test / Type = Task
    5.	Click Add
    6.	Click Add Section
    7.	Enter name = General
    8.	Click Done
    9.	Under Object Fields, drag in Name and Description
    10.	Under Relationship Fields, drag in Count under Name and
    Description
    11.	Give label e.g Count
    12.	Set Relationship Type = Children / Object Type = Test result
    13.	Click Done
    14.	Click Publish
    
    Create Test Plan Object
    1.	In Task UI navigate to Top right and select Assessments >
    Test Plans
    2.	Click Add New and enter name e.g Count Filter Test
    3.	Complete the mandatory fields and Click Save
    
    Create two new Test Result objects
    1.	In Task UI navigate to Assessments > Test Results
    2.	Click Add New
    3.	Enter a name e.g Count Filter Test 1and select the Test Plan
    object created above as the parent
    4.	Click Save
    5.	Repeat steps 1-4 to create second Test Result object
    
    Steps to Reproduce:
    
    1.	Log in to OpenPages as admin user via supported browser
    2.	In the task UI navigate to top right and select Assessments >
    Test Plans
    3.	Search for Test Plan created in pre-reqs e.g  Count Filter
    Test and click to select
    4.	Click on the number under the Count in the task view
    5.	The two attached Test Result objects are shown
    6.	Close all tabs - Test Results, Count Filter Test Plan and
    Test Plans so just the Home Page is shown
    7.	Navigate to Assessments > Test Results to display the
    standard grid view
    8.	The previous filter is still applied to this grid view
    
    Expected Results:
    
    When opening an object type from the main menu the grid view
    should not have any filters applied
    
    Actual Results:
    
    If an object type is opened from the main menu after the grid
    view for the object type has been displayed from a Count filter
    embedded in a Task View, the filter is applied to the main grid
    view.
    
    Error Message:
    
    N/A
    

Local fix

  • Click the cross next to the filter in the grid view to delete it
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TASK UI KEEPS RELATIONSHIP FILTER FROM TASK VIEW'S COUNT     *
    * FIELD IN MAIN GRID VIEW                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • We had to make a change that reset the scoped resource when
    starting up a new tab, not coming from task view count
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH23585

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-23

  • Closed date

    2020-06-19

  • Last modified date

    2020-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
20 June 2020