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PH23478: DASHBOARD VISUALIZATION WITH AUTO REFRESH NOT UPDATED WITH LATEST DATABASE DATA WHEN USING DMR FM PACKAGES

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APAR status

  • Closed as fixed if next.

Error description

  • Dashboard List Visualization Auto Refresh using DMR (ROLAP)
    based FM package not showing the correct updated values when
    compared against a Relational based FM package or the underlying
    database tables.
    
    Specify Dashboard properties to set Data Cache = No and enable
    Automatic Refresh within 1 minute interval on List
    Visualization. Perform a database update to change the data
    shown within the List Visualization object.
    
    Observe the List Visualization using DMR FM packaged based
    source shows original results when Dashboard was initially
    opened.
    

Local fix

  • Clear Query Service Cache either Manually or through a recurring
    schedule every 1 minute using Query Administration Maintenance
    task.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH23478

  • Reported component name

    COG DASHBOARDS

  • Reported component ID

    5724W12DB

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-19

  • Closed date

    2021-05-11

  • Last modified date

    2021-05-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]

Document Information

Modified date:
12 May 2021