IBM Support

PH23369: THE COLOR SETTINGS OF CONSOLE IDENTITY IS BACKED TO DEFAULT.

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    The settings of "RGB hexidecimal color code" and "Use this color
    for the navigation background" is backed to default after
    restating application server.
    
    Reproduction Steps:
    1. Connect to admin console and log on.
    2. Open the Console Identity page.
     System administration > Console Identity
    3. Set "#6A5ACD" to "RGB hexidecimal color code" and check "Use
    this color for the navigation background" on.
    
    4. Logout from admin console and login it again.
    You can find that the setting Console Identity is reflected.
    
    5. Stop application server and start it again.
    
    6. Connect to admin console and log on it.
    You can see that the navigation background collor of admin
    console as default.
    
    7. Open the Console Identity page.
    You can find that "RGB hexidecimal color code" is set as #3366CC
    and "Use this color for the navigation background" is disabled.
    So, these settings are backed as default.
    

Local fix

  • The workaround:
    Click on the Save button twice in the Console Identity page.
    
    To confirm that the color changes are saved, look for  the
    properties "ISC.CONSOLE.ID.COLOR" and
    "ISC.CONSOLE.ID.NAV.BG.COLOR" in consoleProperties.xml.
    
    USER_INSTALL_ROOT/config/cells/<cellName>/applications/isclite.e
    ar/deployment/isclite/isclite.war/WEB-INF/consoleProperties.xml
    
     <consoleproperties:console-property id="ISC.CONSOLE.ID.COLOR"
    value="#3366CC"/>
     <consoleproperties:console-property
    id="ISC.CONSOLE.ID.NAV.BG.COLOR" value="on"/>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server versions 8.5.5.16 and 9.0.5.         *
    ****************************************************************
    * PROBLEM DESCRIPTION: After changing and saving the           *
    *                      background navigation color in the      *
    *                      WebSphere administration console, the   *
    *                      color setting reverts to the default    *
    *                      after restarting the application        *
    *                      server.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After changing and saving the background navigation color in
    the WebSphere administration console, the color setting
    reverts to the default since it was never saved when the
    application server is restarted.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH23369

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-17

  • Closed date

    2020-05-29

  • Last modified date

    2020-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
30 May 2020