IBM Support

PH23313: AGENT FAILS TO CORRECTLY GROUP CHECK-OUTS BASED ON DUP GROUP

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Certain products like RPE can issue check-outs with different
DUP group values. If the same user is involved in multiple
check-outs but with different DUP groups, Agent fails to group
them correctly. This leads into addition Peak consumption and
overuse of products.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* Those who use Products using DUP group settings              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Certain products like RPE can issue check-outs with          *
* different DUP group values. If the same user is involved in  *
* multiple check-outs but with different DUP groups, Agent     *
* fails to group them correctly. This leads into addition Peak *
* consumption and overuse of products.                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • Adopt ART/Agent 8.1.6.4.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH23313
    • 

  • Reported component name
    RATIONAL LICENS
    • 

  • Reported component ID
    5648LIC00
    • 

  • Reported release
    816
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-03-16
    • 

  • Closed date
    2020-03-25
    • 

  • Last modified date
    2020-03-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RATIONAL LICENS
    • 

  • Fixed component ID
    5648LIC00
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"816","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 March 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback