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PH23305: AGENT FAILS TO CONSOLIDATE CHECK-OUT ENTRIES BEFORE AND AFTER A LKS RE-START

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APAR status

  • Closed as program error.

Error description

  • Agent fails to recognize OUT entries after a LKS re-start as
already active check-outs. Hence, it considers them freshly
started activities which never close. Thus, such license usages
keep showing up in the reports endlessly even though they are no
active check-outs corresponding to them.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All users who are using a product at the time of LKS restart *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Agent fails to recognize OUT entries after a LKS re-start as *
* already active check-outs. Hence, it considers them freshly  *
* started activities which never close. Thus, such license     *
* usages keep showing up in the reports endlessly even though  *
* they are no active check-outs corresponding to them.         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • Adopt ART/Agent version 8.1.6.4.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH23305
    • 

  • Reported component name
    RATIONAL LICENS
    • 

  • Reported component ID
    5648LIC00
    • 

  • Reported release
    816
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-03-14
    • 

  • Closed date
    2020-03-25
    • 

  • Last modified date
    2020-03-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RATIONAL LICENS
    • 

  • Fixed component ID
    5648LIC00
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"816","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 March 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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