IBM Support

PH22507: OPENPAGES CUSTOMERS PRIOR TO OP 6.0 WILL RUN INTO UPGRADE ISSUESON OP 8.1.0.1 DUE TO MISSING FILE EXTENSION TYPE

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APAR status

  • Closed as program error.

Error description

  • OpenPages clients that started before OpenPages 6.0 do not have
    the zip extension type of application/octet-stream. If this
    extension, was not explicitly added by the customer, then the
    OpenPages 8.1.0.1 patch set will fail. The patch assumes the
    file extension already exists.
    
    
    Prerequisites:
    * OpenPages environment that started prior to OpenPages 6.0
    * That dataset upgraded to OpenPages 8.1.0
    
    ?Step to reproduce:?
    Follow documentation to apply OpenPages 8.1.0.1
    
    Expected Results:
    
    The installer to automatically add the file extension that is
    needed for the ObjectManager load or the read me steps for
    OpenPages 8.1.0.1 to add a pre-requisite step of adding the file
    extension.
    
    Actual Results:
    
    The ObjectManager portion of OpenPages 8.1.0.1 fails with the
    error:??List of command line arguments:
               Arg 1: <load>
               Arg 2: <configuration>
               Arg 3: <OpenPagesAdministrator>
               Arg 4: <****>
               Arg 5:
    <D:\OpenPages\installer\maintenance\fix-pack-8.1.0.1\OP_HOME\add
    on_module\loaderdata\8101_loader_data>
               Arg 6: <common-app-fixes-8-1-0-1>
    Total number of arguments: 6
    Loading OpenPages Configuration (common-app-fixes-8-1-0-1) from
    folder:
    D:\OpenPages\installer\maintenance\fix-pack-8.1.0.1\OP_HOME\addo
    n_module\loaderdata\8101_loader_data as OpenPagesAdministrator
    ...
    Processing started at Sun Feb 09 19:11:24 CET 2020
    Enabling System Admin Mode ...
    Loading File Upload Content Types ...
    VALIDATION ERROR (Line: 26 Column: 77): Non-existent File Type
    Assignment (zip (application/octet-stream)) specified in Content
    Type (MigrationJAR).
         1 total
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OPENPAGES CUSTOMERS PRIOR TO OP 6.0 WILL RUN INTO UPGRADE    *
    * ISSUES ON OP 8.1.0.1 DUE TO MISSING FILE EXTENSION TYPE      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • We now added file extensions if missing to
    contenttypes/mimetypes/fileextensions due to an issue with
    upgrade from OpenPages 6.0
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH22507

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-21

  • Closed date

    2020-06-19

  • Last modified date

    2020-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
20 June 2020