IBM Support

PH22206: [8101 UPGRADE ONLY] UNEXPECTED ERROR OCCURRED IF MANUAL START WORKFLOW WITH ACTION COMMENT REQUIRED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • This issue only occurs on upgraded 8101 environments.  This
    functionality works fine on a fresh install of 8101.
    
    Unexpected error occurred if manual start workflow with action
    comment required
    
    Reproduce step:
    
    1.Log in task UI and navigate to manage workflow > Open one Loss
    Event workflow and change action comment to required for action
    Loss Event workflow
    2. Add new Loss event and start workflow to submit for workflow
    step.
    
    The expected behavior is that a popup box would appear where you
    can enter the required comments.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  [8101 UPGRADE ONLY] UNEXPECTED ERROR OCCURRED IF MANUAL     *
    * START WORKFLOW WITH ACTION COMMENT REQUIRED                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.1.0.1 Interim Fix 3    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.1.0.1 Interim Fix 3:        *
    * https://www.ibm.com/support/pages/openpages-watson-8101-inte *
    * rim-fix-3                                                    *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH22206

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-13

  • Closed date

    2020-04-07

  • Last modified date

    2020-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
27 March 2020