IBM Support

PH21234: TFUI CLICKING ON CROSS TRACK LINKS IN OOB REPORTS DO NOT WORK

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APAR status

  • Closed as program error.

Error description

  • User runs an out-of-the-box report from Task Focused UI  and
    clicks on an object link expecting the object detail page to
    appear.
    However,  nothing happens.  The same steps works fine in the
    Standard UI.
    
    
    Prerequisites:
    
    1.	OpenPages 8.1.0 with Solutions
    2.	Create a sample Entity/Control Plan data
    A.	Log in to OpenPages as OpenPagesAdministrator user
    B.	Switch to Standard UI
    C.	Click on Add New on upper right page and select Business
    Entity
    D.	Enter a name under Business Entity Name and click Save
    E.	Click on Add New and select Control Plan
    F.	Search and select for the Business Entity created earlier for
    the Primary parent and click Next
    G.	Enter a Control Plan name,
    H.	Enter ?Corporate Email? for the Description and fill any
    required fields and click Save
    
    
    3.	Create and publish a new Dashboard
    A.	Log in to OpenPages as OpenPagesAdministrator user
    B.	In TFUI, click on the gear icon and select Manage Dashboards
    C.	Click Add New and enter ?PJH Report Dashboard? in the name
    field
    D.	Set Active to True
    E.	Select ?OpenPages Modules Master? for the Profile and click
    Add button
    F.	Click on the ?PJH Report Dashboard? and click on the smaller
    gear icon to Configure the dashboard
    
    G.	Click on Add panel and select Reports for the type.
    H.	Type ?My Reports? for the Name and Label fields and click
    Done, Done and Publish
    
    
    
    
    Step to reproduce:
    
    1.	Log in to OpenPages as OpenPagesAdministrator user
    2.	Under the My Reports panel, scroll down and select Control
    Plan report
    3.	Select the Entity name created earlier under Business Entity
    and select Corporate Email under Control Plan Description and
    click Finish
    4.	Click on the object link in the report, i.e. CP-062,  and
    confirm that nothing happens.
    
    
    
    Workaround:
    The HTML item in the report needs to be modified as detailed
    here:
    https://www.ibm.com/support/knowledgecenter/SSFUEU_8.1.0/op_grc_
    report_authors/t_rag_adding_crosstrack_links_to_drillthrough_rep
    orts.html
    
    
    Expected Results:
    ALL Out of Box reports should work in both Task Focused UI as
    well as in Standard UI.
    Clicking on object link should render the detail page in the
    Task Focused UI
    
    
    After applying the workaround,  clicking on the object link
    renders the object detail page below:
    
    
    Actual Results:
    Clicking on a report object link does nothing in TFUI,  but
    works in Standard UI
    
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TFUI  CLICKING ON CROSS TRACK LINKS IN OOB REPORTS DO NOT    *
    * WORK                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH21234

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-21

  • Closed date

    2020-11-20

  • Last modified date

    2020-11-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800"}]

Document Information

Modified date:
21 November 2020