IBM Support

PH21011: SOME CHARACTERS ARE HTML-ENCODED BY THE ADD NEW BUSINESS ENTITY SELECTOR

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APAR status

  • Closed as program error.

Error description

  • In the standard UI, when assigning a value to a field set up as
    a Business Entity selector, the entity name may be HTML-encoded
    for certain characters, like ampersand (&).  This will store
    incorrect data in the field, but if edited in the Detail View
    after the object is created, the name will save correctly.
    
    
    To reproduce the error:
    Prerequisites:
    OpenPages 8.1.0.1 with Solutions installed
    
    Create the new field group:
    1.	Login as OpenPagesAdministrator, and switch to standard UI
    2.	Go to Administration->Field Groups
    3.	Add a new field group named Related
    4.	Add a new field to that field group, named Related Entity,
    and set the type as Simple String
    5.	Go to Administration->Object Types
    6.	Click on SOXIssue
    7.	Enable SAM mode
    8.	Click the Include button to add the new field group
    9.	Check the box for Related, and then click Add
    10.	Disable SAM
    
    Add the new field to the profile
    1.	Go to Administration->Profiles
    2.	Click on OpenPages Modules Master
    3.	Click on SOXIssue
    4.	Click Include to add the field Related Entity
    5.	Click the Include button to save
    6.	Find the new field at the end of the list, and click on it
    7.	Click the Edit button by Object Field Information
    8.	Change the Display Type to Business Entity Selector
    9.	Go to the Object views section, and click on Detail
    10.	Click Choose Fields to add the Related Entity
    11.	Click Save
    
    
    Create a new Business Entity with an ampersand in the name:
    1.	Click the Add New button in top right
    2.	Choose Business Entity
    3.	Name the new entity Test (Q&A)
    4.	Fill in any other required fields, then save
    
    
    Steps to Reproduce:
    1.	Login as OpenPagesAdministrator, and switch to standard UI
    2.	Click the Add New button in top right
    3.	Choose Issue
    4.	Fill in all required fields
    5.	In the Related Entity field, choose the new entity Test (Q&A)
    6.	Save the new Issue
    7.	Open the newly created Issue in the Detail view
    8.	Note that the Related Entity field shows the text Test
    (Q&A)
    

Local fix

  • Workaround:
    Edit the value in the detail view
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  SOME CHARACTERS ARE HTML-ENCODED BY THE ADD NEW BUSINESS    *
    * ENTITY SELECTOR                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.1.0.1 Interim Fix 1    *
    * from Passport Advantage. See the following document for      *
    * details on obtaining OpenPages 8.1.0.1 Interim Fix 1:        *
    * https://www.ibm.com/support/pages/openpages-watson-8101-inte *
    * rim-fix-1-0                                                  *
    ****************************************************************
    

Problem conclusion

  • Tree picker values that are created in Add New are being stored
    with html-encoded values.  We had to de-code these values.
    
    Customers should download OpenPages 8.1.0.1 Interim Fix 1 from
    Passport Advantage. See the following document for details on
    obtaining OpenPages 8.1.0.1 Interim Fix 1:
    https://www.ibm.com/support/pages/openpages-watson-8101-interim-
    fix-1-0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH21011

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-14

  • Closed date

    2020-02-27

  • Last modified date

    2020-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
18 May 2020