IBM Support

PH20838: "FAILED TO RECORD HOSTNAME" CREATING A VIEW IN CLEARCASE ON RHEL7

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APAR status

  • Closed as program error.

Error description

  • When creating a view on RedHat Enterprise Linux (RHEL) 7 with
    IBM Rational ClearCase 9.0.1.8 the following error is received:
    
    cleartool: Error: Failed to record hostname "<HOST>" in storage
    directory "/<PATH>/<view>.vws". Check that root or the ClearCase
    administrators group has permission to write to this directory.
    cleartool: Error: Unable to create view "/<PATH1>/<view>.vws".
    
    This is seen when the local mount point and the directory
    exported from the server have different names i.e exported
    directory is "/programs" which is mounted to the RHEL7 hosts at
    "/programs1"
    
    Using the command specifying "-hpath" and "-gpath" works:
    cleartool mkview -host <HOST> -hpath /<PATH>/<view>.vws -gpath
    /<PATH1>/<view>.vws  /<PATH1>/<view>.vws
    
    WORKAROUND:
    Use the mkview command above.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase views.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * While creating a view with NFS mount point - specifically    *
    * with extended host path name, host path name was not         *
    * captured correctly. Hence, the view creation used to fail    *
    * with incomplete host path name.                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 9.0.1.11 and 9.0.2.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH20838

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-09

  • Closed date

    2020-12-21

  • Last modified date

    2020-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901"}]

Document Information

Modified date:
23 December 2020