IBM Support

PH20803: UNABLE TO ADD FASTMAP EXPORT TEMPLATES IN MANAGE SYSTEM FILES ->FILES

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Description:
    
    If a client wants to add Fastmap Export Templates they are
    unable to add these new files into the system from Manage System
    Files -> Files.  Once you traverse the Folder view to the
    Fastmap -> FLV there is no longer an ?Add New? button which
    would allow you to add the new template.
    
    This ?Add New? button was available in OP 8.0.0.3
    
    Prerequisites:
    
    OP 8.1
    
    Steps to Reproduce:
    
    1.	Log into OpenPages as the Administrator
    2.	Switch to the standard UI (if necessary)
    3.	Switch the profile to OpenPages Platform 3
    4.	Navigate to Administration -> Manage System Files -> Files
    5.	Switch to the ?Folder View?
    6.	Expand / -> Templates -> FastMap -> FLV
    7.	Check the box next to ?FLV?
    8.	Note there is no ?Add New? button in the top right
    

Local fix

  • Copy the existing file (DefaultTemplate.xls) to another
    location, rename it, make the necessary changes, then copy it
    back to the FLV
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UNABLE TO ADD FASTMAP EXPORT TEMPLATES IN MANAGE SYSTEM      *
    * FILES -> FILES                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • Problem: The add new button is not enabled for SOXDocument
    object type in folder view.
    Solution: If the user has the permission to add a file in the
    system files, the add new button should be enabled.
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH20803

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-08

  • Closed date

    2020-06-18

  • Last modified date

    2020-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"810","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
19 June 2020