APAR status
Closed as program error.
Error description
a) mbufs received from collocated clients do not contain the ethernet headers but ULB assumes they do and overwrites memory where the ethernet headers normally exist. b) ULB is attempting to modify the ethernet headers for packets forwarded to collocated servers and it should not (packets should be passed to collocated server unchanged). c) ULB is not handling mbuf reads correct and assumes all required data is in the first mbuf which may not be the case d) ULB handles some pings without forwarding to backend servers (NAT defined servers for example). ULB is not responding correctly because it attempts to read the entire payload which is typically not in a single mbuf.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: IBM WebSphere Application Server Load * * Balancer for IPv4 and IPv6 users on AIX * **************************************************************** * PROBLEM DESCRIPTION: Users could experience hangs or * * crashes on the ULB system. * **************************************************************** * RECOMMENDATION: * **************************************************************** The Load Balancer for IPv4 and IPv6 intercepts network traffic at the kernel level which means it reads packets from the adapter level rather than from IP. As such, the data is stored in mbuf structures rather than a contiguous data stream. The load balancer must handle the data structures in a different manner to ensure it does not corrupt the data structure or access memory which is out of bounds.
Problem conclusion
Code was corrected to ensure LB AIX code handles data stored in mbufs correctly. Fix levels: 8.5.5.18 9.0.5.4
Temporary fix
Comments
APAR Information
APAR number
PH20788
Reported component name
WS EDGE LB IPV4
Reported component ID
5724H8812
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-01-08
Closed date
2020-03-02
Last modified date
2020-03-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WS EDGE LB IPV4
Fixed component ID
5724H8812
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCRMEM","label":"Edge Component"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
27 March 2020