IBM Support

PH20397: zOS atomic rollout fails when updating edition due to incorrect web server state

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APAR status

  • Closed as program error.

Error description

  • When performing atomic rollout on zOS where target includes
    a Web Server, the rollout fails due to timeout error. The
    timeout occurs because the Web Server state is incorrectly
    determined to be stopped.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server WAS ND edition- Virtual              *
    *                  Enterprise/IM Component                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: zOS atomic rollout fails when updating  *
    *                      edition due to incorrect web server     *
    *                      state                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When performing atomic rollout on zOS where target includes a
    Web Server, the rollout fails due to timeout error. The timeout
    occurs because the web server state is incorrectly determined
    to
    be stopped.
    

Problem conclusion

  • The Intelligent Management application edition rollout code was
    altered to determine whether the rollout target is a web server,
    and if so, to correctly determine the server state.
    
    The fix for this APAR is currently targeted for inclusion in fix
    packs 8.5.5.18  and 9.0.5.4.  Please refer to the Recommended
    Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH20397

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-17

  • Closed date

    2020-01-29

  • Last modified date

    2020-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCWL8S","label":"General"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
16 May 2020