IBM Support

PH20255: SCREEN SIZE BECOMES UNMANAGEABLE WHEN THE CITRIX SERVER SETS RESOLUTION PARAMETERS FOR SEAMLESS MODE

Fixes are available

Rational Performance Tester V10.1.0
Rational Service Tester for SOA Quality V10.1.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When the Citrix Server sends HRes and VRes parameters to 11585
each signalling the client to use seamless mode, the Citrix
recording client opens up an unwieldy and unmanageable window
size hampering recording.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* RPT Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • Fixed

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH20255
    • 

  • Reported component name
    PERF TESTER WIN
    • 

  • Reported component ID
    5724J9601
    • 

  • Reported release
    A00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-12-12
    • 

  • Closed date
    2020-07-01
    • 

  • Last modified date
    2020-07-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PERF TESTER WIN
    • 

  • Fixed component ID
    5724J9601
    • 



Applicable component levels


    

  • RA00  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            16 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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