APAR status
Closed as program error.
Error description
UrbanCode Deploy server becomes unresponsive with WebUI https threads waiting on another https thread. This https thread creates a LDAP connection while the LDAP server is at that point not reachable. The thread does not progress over a minute and is trying to do the SSL handshake. The stack trace of the https thread looks like this with SSL handshake omitted at com/sun/jndi/ldap/pool/Pool.getPooledConnection(Pool.java:142(Co mpiled Code)) at com/sun/jndi/ldap/LdapPoolManager.getLdapClient(LdapPoolManager. java:341(Compiled Code)) at com/sun/jndi/ldap/LdapClient.getInstance(LdapClient.java:1619(Co mpiled Code)) at com/sun/jndi/ldap/LdapCtx.connect(LdapCtx.java:2761(Compiled Code)) at com/sun/jndi/ldap/LdapCtx.<init>(LdapCtx.java:331(Compiled Code)) at com/sun/jndi/ldap/LdapCtxFactory.getUsingURL(LdapCtxFactory.java :204(Compiled Code)) at com/sun/jndi/ldap/LdapCtxFactory.getUsingURLs(LdapCtxFactory.jav a:222(Compiled Code)) at com/sun/jndi/ldap/LdapCtxFactory.getLdapCtxInstance(LdapCtxFacto ry.java:165(Compiled Code)) at com/sun/jndi/ldap/LdapCtxFactory.getInitialContext(LdapCtxFactor y.java:95(Compiled Code)) at javax/naming/spi/NamingManager.getInitialContext(NamingManager.j ava:695(Compiled Code)) at javax/naming/InitialContext.getDefaultInitCtx(InitialContext.jav a:324(Compiled Code)) at javax/naming/InitialContext.init(InitialContext.java:255(Compile d Code)) at javax/naming/InitialContext.<init>(InitialContext.java:227(Compi led Code)) at javax/naming/directory/InitialDirContext.(InitialDirContext.java :112(Compiled Code)) at com/urbancode/security/authentication/ldap/LdapUtil.createContex t(LdapUtil.java:94(Compiled Code)) at com/urbancode/security/authentication/ldap/LdapUtil.createContex t(LdapUtil.java:67(Compiled Code)) at com/urbancode/security/authentication/ldap/LdapLoginModule.isUse rAuthentic(LdapLoginModule.java:181(Compiled Code)) at com/urbancode/security/authentication/ldap/LdapLoginModule.login (LdapLoginModule.java:163(Compiled Code))
Local fix
Once the LDAP server is reachable again, restart the UrbanCode Deploy server so that blocked threads connecting to LDAP get released. Afterwards the UrbanCode Deploy server works as expected.
Problem summary
**************************************************************** * USERS AFFECTED: * * All end users on all supported browsers. * **************************************************************** * PROBLEM DESCRIPTION: * * UrbanCode Deploy server becomes unresponsive with WebUI * * https * * threads waiting on another https thread. * * This https thread creates a LDAP connection while the LDAP * * server is at that point not reachable. * * The thread does not progress over a minute and is trying to * * do * * the SSL handshake. * * * * The stack trace of the https thread looks like this with SSL * * handshake omitted * * at * * com/sun/jndi/ldap/pool/Pool.getPooledConnection(Pool.java:14 * * 2(Co * * mpiled Code)) * * at * * com/sun/jndi/ldap/LdapPoolManager.getLdapClient(LdapPoolMana * * ger. * * java:341(Compiled Code)) * * at * * com/sun/jndi/ldap/LdapClient.getInstance(LdapClient.java:161 * * 9(Co * * mpiled Code)) * * at * * com/sun/jndi/ldap/LdapCtx.connect(LdapCtx.java:2761(Compiled * * Code)) * * at * * com/sun/jndi/ldap/LdapCtx.<init>(LdapCtx.java:331(Compiled * * Code)) * * at * * com/sun/jndi/ldap/LdapCtxFactory.getUsingURL(LdapCtxFactory. * * java * * :204(Compiled Code)) * * at * * com/sun/jndi/ldap/LdapCtxFactory.getUsingURLs(LdapCtxFactory * * .jav * * a:222(Compiled Code)) * * at * * com/sun/jndi/ldap/LdapCtxFactory.getLdapCtxInstance(LdapCtxF * * acto * * ry.java:165(Compiled Code)) * * at * * com/sun/jndi/ldap/LdapCtxFactory.getInitialContext(LdapCtxFa * * ctor * * y.java:95(Compiled Code)) * * at * * javax/naming/spi/NamingManager.getInitialContext(NamingManag * * er.j * * ava:695(Compiled Code)) * * at * * javax/naming/InitialContext.getDefaultInitCtx(InitialContext * * .jav * * a:324(Compiled Code)) * * at * * javax/naming/InitialContext.init(InitialContext.java:255(Com * * pile * * d Code)) * * at * * javax/naming/InitialContext.<init>(InitialContext.java:227(C * * ompi * * led Code)) * * at * * javax/naming/directory/InitialDirContext.(InitialDirContext. * * java * * :112(Compiled Code)) * * at * * com/urbancode/security/authentication/ldap/LdapUtil.createCo * * ntex * * t(LdapUtil.java:94(Compiled Code)) * * at * * com/urbancode/security/authentication/ldap/LdapUtil.createCo * * ntex * * t(LdapUtil.java:67(Compiled Code)) * * at * * com/urbancode/security/authentication/ldap/LdapLoginModule.i * * sUse * * rAuthentic(LdapLoginModule.java:181(Compiled Code)) * * at * * com/urbancode/security/authentication/ldap/LdapLoginModule.l * * ogin * * (LdapLoginModule.java:163(Compiled Code)) * **************************************************************** * RECOMMENDATION: * * Fixed in version 7.0.5.2 * ****************************************************************
Problem conclusion
Fix is provided in IBM UrbanCode Deploy 7.0.5.2
Temporary fix
Comments
APAR Information
APAR number
PH19838
Reported component name
UC DEPLOY
Reported component ID
5725M5400
Reported release
627
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-12-03
Closed date
2020-03-11
Last modified date
2020-03-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
UC DEPLOY
Fixed component ID
5725M5400
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"627","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
11 March 2020