IBM Support

PH19248: OBJECT TEXT SYSTEM FIELDS.NAME DOES NOT WORK ON TFUI OR GRID VIEW

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APAR status

  • Closed as program error.

Error description

  • The label for System Fields.Name no longer works in the Task
    Focused User Interface (TFUI) and grid view in Standard UI. The
    label still works in the Standard UI detail page.
    This was working prior to upgrade to OpenPages 8.1.
    
    Prerequisites:
    
    OpenPages installed
    
    Change text label
    1.	Log into OpenPages as OpenPagesAdministrator
    2.	Switch to Standard UI
    3.	Navigate to Administration -> Object Text
    4.	Scroll to the bottom and expand Unassigned Field Groups ->
    System Fields
    5.	Click on Name
    6.	Change the Label value for your locale to ID
    
    Steps to Reproduce:
    
    1.	Log into OpenPages as OpenPagesAdministrator
    2.	Navigate to Remediation -> Issues. Confirm the Grid View
    label is not working.
    If user changes locale, eg. Spanish, the {1} is displayed
    instead.
    3.	Click into an Issue. Confirm the label is not working in the
    task view.
    4.	Switch to Standard UI
    5.	Navigate to Remediation -> Issues. Confirm the grid view
    label is not working.
    6.	Click into an issue. Confirm the detail page label IS
    working.
    
    
    Expected Results:
    
    Labels for System Fields.Name should work on all views. This was
    working on OP 8.0.0.3.
    
    Actual Results:
    
    Labels for System Fields.Name no longer work after upgrading to
    OP 8.1. The only area this is working is the Detail page of the
    Standard UI
    
    Error Message:
    
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OBJECT TEXT SYSTEM FIELDS.NAME DOES NOT WORK ON TFUI OR GRID *
    * VIEW                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH19248

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-14

  • Closed date

    2020-06-12

  • Last modified date

    2020-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800"}]

Document Information

Modified date:
17 September 2020