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PH18887: SERVER CANNOT COMMUNICATE WITH AGENT CONNECTED TO DIFFERENT SERVER IN HA ENVIRONMENT

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APAR status

  • Closed as program error.

Error description

  • After upgrading to 7.0.3.3, 7.0.3.3.ifix01, 7.0.4.0 or
    7.0.4.0.ifix01 server cannot communicate with agent connected to
    different server in HA environment.
    
    Following implications can be seen:
    1) The connectivity test fails if the agent is connected to
    server A, while executing the connection test on server B.
    2) During deployment, when deployment triggered from server B,
    process will remain in running state(hung state) on the agent
    which is connected to server A.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After upgrading to 7.0.3.3, 7.0.3.3.ifix01, 7.0.4.0 or       *
    * 7.0.4.0.ifix01 server cannot communicate with agent          *
    * connected to                                                 *
    * different server in HA environment.                          *
    *                                                              *
    * Following implications can be seen:                          *
    * 1) The connectivity test fails if the agent is connected to  *
    * server A, while executing the connection test on server B.   *
    * 2) During deployment, when deployment triggered from server  *
    * B,                                                           *
    * process will remain in running state(hung state) on the      *
    * agent                                                        *
    * which is connected to server A.                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fix provided for in ucd 7.0.3.3.ifix02
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH18887

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    703

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-05

  • Closed date

    2019-11-12

  • Last modified date

    2019-11-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 November 2019