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PH18233: 7.0.3.3 AGENTS RUNNING AS A WINDOWS SERVICE DO NOT START AFTER THE SERVICE IS STOPPED

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APAR status

  • Closed as program error.

Error description

  • When an agent installed as windows service upgrades to 7.0.3.3
via the server UI, it initially runs fine. However, when the
windows service running the agent has to be stopped, it cannot
be started later.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* Agents running as a windows service                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* 7.0.3.3 AGENTS RUNNING AS A WINDOWS SERVICE DO NOT START     *
* AFTER                                                        *
* THE SERVICE IS STOPPED                                       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • Fix provided in 7.0.3.3.ifix01. Agents upgraded to 7.0.3.3 that
are experiencing this issue will need to be manually upgraded to
the 7.0.3.3.ifix01 agent and can not be upgraded via the Web UI.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH18233
    • 

  • Reported component name
    UC DEPLOY
    • 

  • Reported component ID
    5725M5400
    • 

  • Reported release
    703
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-10-17
    • 

  • Closed date
    2019-10-21
    • 

  • Last modified date
    2019-10-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    UC DEPLOY
    • 

  • Fixed component ID
    5725M5400
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            21 October 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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