IBM Support

PH18233: 7.0.3.3 AGENTS RUNNING AS A WINDOWS SERVICE DO NOT START AFTER THE SERVICE IS STOPPED

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APAR status

  • Closed as program error.

Error description

  • When an agent installed as windows service upgrades to 7.0.3.3
    via the server UI, it initially runs fine. However, when the
    windows service running the agent has to be stopped, it cannot
    be started later.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Agents running as a windows service                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * 7.0.3.3 AGENTS RUNNING AS A WINDOWS SERVICE DO NOT START     *
    * AFTER                                                        *
    * THE SERVICE IS STOPPED                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fix provided in 7.0.3.3.ifix01. Agents upgraded to 7.0.3.3 that
    are experiencing this issue will need to be manually upgraded to
    the 7.0.3.3.ifix01 agent and can not be upgraded via the Web UI.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH18233

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    703

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-10-17

  • Closed date

    2019-10-21

  • Last modified date

    2019-10-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
21 October 2019