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PH17738: BLANK SCREEN IS PRESENTED WHEN TRYING TO UPDATE THE TENANT INFORMATION IN COGNOS 11.1.3

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APAR status

  • Closed as unreproducible.

Error description

  • Blank Screen is presented when trying to update the tenant
    information in Cognos 11.1.3.
    
    When clicking the 3 dots to the right of an object in Cognos
    connection - > properties - > General Tab - > Advanced - >
    Tenant - > Hyperlink.
    The screen is not rendered.  It never returns.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.4                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH17738

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0C

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-10-04

  • Closed date

    2019-10-25

  • Last modified date

    2019-10-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0C","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 October 2019