PH17596: OPENING WEBSHEET WITH CHART IN TM1 WEB : FAILED TO OPEN THE TARGET WORKBOOK.

APAR status

• Closed as program error.

Error description

• In TM1 Web, when trying to open a websheet that includes a
  clustered chart, this message may occur depending on the width
  of the right frame in the internet browser :
  "Failed to open the target workbook. Make sure that the file has
  not been renamed or deleted."
  tm1web.log contains this message :
  ERROR () com.ibm.cognos.tm1.web.services.WorkbookService - []
  Exception Error: null
  Stack Trace: java.lang.reflect.InvocationTargetException
      at sun.reflect.GenerateMethodAccessor142.invoke(Unknown
  Source)
      ...
  Caused by: java.lang.NullPointerException
      at
  com.ibm.cognos.tm1.websheet.cache.controlinfo.ImageMapInfo.<init
  >(ImageMapInfo.java:29)
      at
  com.ibm.cognos.tm1.websheet.cache.controlinfo.Factory.newInstanc
  e(Factory.java:65)
  ...
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Planning Analytics 2.0.9.1 or later release       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PA TM1 WEB

• Fixed component ID

  5737B03WB

Applicable component levels