IBM Support

PH16549: HAVING `"` AT THE START OF ENUM STRING WILL HANG THE PAGE

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APAR status

  • Closed as program error.

Error description

  • This issue is found in cloud customer 7.4 env, but it is
    reproducible on 8.x system as well.
    Steps
    ? Create field Group 'FG'
    ? Create enum Field 'Enum'
    ? Add a new Enum String " Source of funds check
    ? Associate FG with SOXControl
    ? Administration => Object Types => SOXControl
    Expect: Page load successful
    Actual: Page was loaded but keep hanging.
    The problem is the string " Source of funds check will
    break dojo parser executed after page content is loaded.
    
    Workaround:
    Refresh the browser
    
    Prerequisites:
    
    OpenPages 8.0.0.3 installed
    
    Create field Group 'FG'
    ? Create enum Field 'Enum'
    ? Add a new Enum String " Source of funds check
    ? Associate FG with SOXControl
    
    
    Steps to Reproduce:
    
    1) Login to OP UI
    2) Go to screen - Administration > Object Types > SOXControl
    
    Expected Results:
    
    Screen - Administration > Object Types > SOXControl screen to
    load properly.
    
    Actual Results:
    
    Screen - Administration > Object Types > SOXControl screen does
    not load properly.
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * HAVING `"` AT THE START OF ENUM STRING WILL HANG    *
    * THE PAGE                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH16549

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-06

  • Closed date

    2020-06-12

  • Last modified date

    2020-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
13 June 2020