IBM Support

PH16220: MULTI LANGUAGE SUPPORT FOR WORKFLOW ACTION STATUS DOES NOT WORK AS EXPECTED.

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APAR status

  • Closed as program error.

Error description

  • OpenPages Workflow action has "Status" property in "General"
    Section and the user can set string for each language. User sets
    both English and Japanese strings but during the actual workflow
    execution, English string is shown even if we select "Japanese"
    as the locale.
    
    Step to reproduce:
    1. Create a workflow that has both English and Japanese "Action
    Status" strings in English locale.
    2. Change the user locale to Japanese.
    3. Start the workflow on an object.
    4. Execute the action. Check the "Stage" string in "Workflow
    Information" pane, and confirm that it shows "Stage Label
    (Action Status)". "Stage Label" is shown in Japanese but "Action
    Status" is shown in English..
    Expected both to be displayed in Japanese.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MULTI LANGUAGE SUPPORT FOR WORKFLOW ACTION STATUS DOES NOT   *
    * WORK AS EXPECTED.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH16220

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-29

  • Closed date

    2020-06-12

  • Last modified date

    2020-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
13 June 2020