PH16026: IN THE TFUI, AN ASSOCIATE ACTION USED IN A TASK VIEW, SHOWS 10 CHECKED ASSOCIATED OBJECTS WHEN THE ACTUAL NUMBER IS GREATER.

APAR status

• Closed as program error.

Error description

• Description:
  When a Task View in the Task Based UI has a Card configured with
  an Associate action, on clicking the Associate action button,
  the grid view does not show all of the associated objects as
  checked It only shows 10 associated checked objects. In the
  standard UI, all associated objects are shown. If another object
  is selected to be associated, it will be associated but the
  remaining previously associated objects will be disassociated
  which leads to many orphaned objects.
  
  e.g
  An object has 15 associated child objects
  When clicking Associate / Disassociate only 10 of the 15 objects
  are shown as checked and associated
  All of the child objects available for associated are listed in
  the grid view
  If you select another object, it will be associated but 5 of the
  previously associated objects will be disassociated in the task
  ui and this is reflected in the standard UI as well.
  
  Prerequisites:
  
  1. Create a Business Entity
  1.      Log into OpenPages as an admin user via a supported
  browser
  2.      In the Task UI navigate to top left and select
  Organization > Business Entities
  3.      Click the Add New button and give name Chart Test
  4.      Fill in the mandatory fields and click save
  
  2.  Create a Process
  1.      In the Task UI, navigate to top left and select
  Organization > Process
  2.      Click the Add New button and give name Enum test
  3.      Fill in the mandatory fields
  4.      In the Primary Business Entity Section click the Select
  Primary Business Entity button
  5.      In the Search field type the name of the Business Entity
  created in Pre-Reqs 1, Chart Test and hit enter
  6.      From the search results, click the Chart Test business
  entity to select and click Done
  7.      Click Save
  8.      Repeat Steps 1 -7 to create a second Process called Enum
  test 1
  
  3.  Import 45 risks using attached FastMap template ?
  Export-Risk-48786.xls
  1.      Log into OpenPages as admin user via supported browser
  2.      Switch to standard UI
  3.      Navigate to Reporting > FastMap > FastMap import
  4.      Click Choose file and find the file above
  5.      Click Import Data
  This step will also associate the 45 Risks to the first Process
  Enum test
  
  
  4.       Create a new Risk manually and associate to second
  Process
  1.      Log into OpenPages as admin user via supported browser
  2.      In the Task UI, navigate to top left and select
  Assessments > Risks
  3.      Click the Add New button and give name e.g Enum
  4.      Fill in the mandatory fields
  5.      In the Risk Information section click select Process
  6.      In the Search field type the name of the second Process
  created in pre-reqs step 2 e.g Enum test1
  7.      From the search results, click the Enum test 1 process
  to select and click Done
  8.      Click Save
  
  
  5.      Create Task View for Process object
  1.      Log into OpenPages as an admin user via a supported
  browser
  2.      In the Task UI navigate to Settings > Manage Views
  3.      Click Add new
  4.      Give the view a name e.g Associate View
  5.      Set the view to be enabled and the default
  6.      Select Process for the object type
  7.      Select Task as Type
  8.      Click Add
  9.      In the Design tab click Add Section
  10.   Give the section the label of ?Associate / Disassociate?
  and click Done
  11.   Drag the card icon under Relationship Fields into the new
  section
  12.   Give the card a Label and set the following fields:-
  Relationship Type  = Children
  Object type = Risk
  13.   Under Actions click Add Action
  14.   Select the Associate option from the drop down
  15.   Give the action a label of ?Associate / Disassociate? and
  ensure Multi Select is set to True
  16.   Click Done
  17.   Accept the defaults for the remaining fields and click
  Done
  18.   Drag the Process name field from the Object Fields list to
  be below the card just created
  19.   Click Publish
  
  Steps to Reproduce:
  1.      Log into OpenPages as an admin user via a supported
  browser
  2.      In the Task ui, navigate to the top left and select
  Organization > Processes
  3.      In the filter field type Enum test to find the Process
  4.      Select the Process to display the task view
  5.      Under the Associate / Disassociate section click the
  show more link to see the grid view of all the currently
  associated Risks (45)
  6.      Scroll down and see that count as 1-45 of 45 items
  7.      Close the Risks grid view tab
  8.      Click on the Associate / Disassociate button in the Task
  view
  9.      Scroll down the first page and count how many Risks are
  actually marked ( 10)
  10.   In the search field type the name of the manually created
  Risk in Step 4 of Pre-reqs e.g Enum
  11.   Check the box next to this Risk to Associate to the
  Process
  12.   Click Done
  13.   Refresh the page
  14.   Under Associate / Disassociate section click Show More
  link
  15.   The total number of Risks associated is now only 11 which
  is the original 10 that were marked and the new one just added.
  All of the other previously associated Risks have been
  disassociated.
  
  In the standard UI, the same result is seen, only 11 Risks are
  now associated.
  
  
  Expected Results:
  
  The list of associated objects under the Action button should
  show all associated objects selected and not just 10.
  When associating another child object using the card action in a
  Task view, the previously associated Risks should remain
  associated and not be disassociated.
  
  
  Actual Results:
  
  The list of associated child objects displayed when clicking the
  Associate button shows only10 child objects as actually marked
  and when other objects are associated, all previously associated
  objects are disassociated causing orphaned objects.
  
  
  Error Message:
  
  N/A
  

Local fix

• This action can be completed successfully in the standard UI.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * OpenPages Users                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN THE TFUI,  AN ASSOCIATE ACTION USED IN A TASK VIEW, SHOWS *
  * 10 CHECKED ASSOCIATED OBJECTS WHEN THE ACTUAL NUMBER IS      *
  * GREATER.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Customers should download OpenPages 8.1 from Passport        *
  * Advantage. See the following document for details on         *
  * obtaining OpenPages 8.1:                                     *
  * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
  * watson-version-81-passport-advantage                         *
  ****************************************************************
  

Problem conclusion

• Problem:  one of the arguments to get the related resources is
  the relationshipType. This code was passing
  "this.relationshipType" as opposed to "parms.relationshipType.
  However, when this code is first called, this.relationshipType
  hasn't been set yet. It is set later in initialLoad to the value
  in parms.relationshipType. The call to get the relatedResources
  returns an empty array since we are looking for neither
  children, nor parents.
  Solution:  Pass the parameter instead of using the member
  variable.
  
  Customers should download OpenPages 8.1 from Passport Advantage.
  See the following document for details on obtaining OpenPages
  8.1:
  https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
  on-version-81-passport-advantage
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OPENPAGES GRC

• Fixed component ID

  5725D5100

Applicable component levels