IBM Support

PH15491: DISPLAY TYPE CHANGES RESTORES TO DEFAULT AFTER CHANGING TO REQUIRED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Changes made to the Display Type information of a user select
    field gets lost when the object field information is changed.
    
    Prerequisites:
    
    OpenPages installed
    
    Steps to Reproduce:
    
    1.	Log into OpenPages UI as OpenPagesAdministrator
    2.	Switch to Standard UI
    3.	Navigate to Administration -> Profiles
    4.	Click on OpenPages Modules 7.4 Master
    5.	Click on SOXIssue
    6.	Click on a User Selector field like Assignee
    7.	Across from Display Type information, click Edit
    8.	Change Include Disabled to True and Start Group to Sample
    Users, then click Save. Confirm the settings were saved.
    9.	Across from Object Fields information, click on Edit
    10.	Change the Required field, either turn on or off depending
    on current value. Click Save. Confirm the Display Type
    information changes are reverted back to default.
    
    Expected Results:
    
    Display Type information should not revert back if changes are
    made to the object field information
    
    Actual Results:
    
    Display Type information changes are lost when changes are made
    to the object field information
    
    Error Message:
    
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * DISPLAY TYPE CHANGES RESTORES TO DEFAULT AFTER CHANGING TO   *
    * REQUIRED                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

  • The issues were actually completely different between the
    Standard UI and the TFUI even though the symptoms were the same.
    
    In the TFUI, when changing the displayType config in the
    profile, the step which results in updating the cache was
    missed. Then, later, other code would get the information from
    the cache, which had the old value, which it would then
    propagate around.
    
    In the Standard UI, both the requiredness and the displayType
    are changed using the same action. Part of the code has an
    implicit assumption that the displayType is always changing, so
    it re-initializes the displayType config fields to their
    defaults.
    
    Both of these issues have been fixed.
    
    Customers should download OpenPages with Watson 8.2 Fix Pack 1
    (8.2.0.1). See the following document for details on obtaining
    OpenPages 8.2.0.1:
    https://www.ibm.com/support/pages/openpages-watson-82-fix-pack-1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH15491

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-11

  • Closed date

    2020-11-23

  • Last modified date

    2020-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800"}]

Document Information

Modified date:
24 November 2020