PH15376: CAPTURE PROMPTS WINDOW IN LCM 11.1.3 DOES NOT CLOSE AND RETURNS BLANK PAGE

APAR status

• Closed as Permanent restriction.

Error description

• When creating a Comparison project in LCM 11.1.3, if LCM is
  accessed using the FQDN URL
  (http://server.domain.com:9305/lcm_servlet/login.jsp#/welcome),
  and the source environment is an 11.1.3 server that is installed
  on the SAME server as LCM, then after selecting the prompt
  values for the report the "Capture prompts" window will not
  close and will remain open on a blank page.
  
  This DOES NOT occur when source environment is any versions
  besides 11.1.3, and does not occur if the source environment is
  installed on a different machine than where LCM is located.
  
  This also DOES NOT occur if the LCM URL is accessed using
  localhost eg
  http://localhost:9305/lcm_servlet/login.jsp#/welcome
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Contact Support for workaround                               *
  ****************************************************************
  

Problem conclusion

• This is a product limitation currently. We suggest customers to
  use the workaround which is to use IP address instead.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels