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PH14795: UNIX/LINUX SNAPSHOT VIEW WITH WINDOWS VIEW_SERVER HOST: RMVIEW BY VIEW OWNER FAILS

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APAR status

  • Closed as program error.

Error description

  • After creating a snapshot view on Linux using a registered view
    storage location with a Windows based view server host
    the view owner is unable to remove the view.
    
    The error is:
    Removing references from VOB "/vobs/test2.prj" ...
    Removed references to view "/ccviews/test2_tempview" from VOB
    "/vobs/test2.prj".
    cleartool: Error: Cannot remove a view storage directory for
    view uuid 7ff82e90.7b8811e9.847e.00:50:56:a1:04:42: error
    detected by ClearCase subsystem.
    cleartool: Warning: Trouble removing view storage: "error
    detected by ClearCase subsystem".
    cleartool: Error: Unable to remove view
    "/ccviews/test2_tempview".
    
    Error on the view server :
    admin_server.exe(776): Warning: Unable to idle view
    "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws": Permission
    denied
    admin_server.exe(776): Error: View storage directory
    "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws" is in use.
    Make sure no process has this directory as the current
    directory.
    

Local fix

  • FIRST ensure that the ClearCase ALBD service account is a member
    of any groups that UNIX users use as their primary group
    [Restart ALBD on the view server after making account changes]
    
    THEN, during rmview, ensure that the UNIX users "umask" is set
    to "2"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase views.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After creating a snapshot view on Linux using a registered   *
    * view storage location with a Windows based view server host  *
    * the view owner is unable to remove the view.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 9.0.1.9 and 9.0.2.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH14795

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-22

  • Closed date

    2020-04-10

  • Last modified date

    2020-04-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R901 PSY

       UP

  • R902 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901"}]

Document Information

Modified date:
17 June 2021