PH14795: UNIX/LINUX SNAPSHOT VIEW WITH WINDOWS VIEW_SERVER HOST: RMVIEW BY VIEW OWNER FAILS

Rational ClearCase Fix Pack 1 (9.0.2.1) for 9.0.2
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 2 (9.0.2.2) for 9.0.2
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 3 (9.0.2.3) for 9.0.2
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1

APAR status

• Closed as program error.

Error description

• After creating a snapshot view on Linux using a registered view
  storage location with a Windows based view server host
  the view owner is unable to remove the view.
  
  The error is:
  Removing references from VOB "/vobs/test2.prj" ...
  Removed references to view "/ccviews/test2_tempview" from VOB
  "/vobs/test2.prj".
  cleartool: Error: Cannot remove a view storage directory for
  view uuid 7ff82e90.7b8811e9.847e.00:50:56:a1:04:42: error
  detected by ClearCase subsystem.
  cleartool: Warning: Trouble removing view storage: "error
  detected by ClearCase subsystem".
  cleartool: Error: Unable to remove view
  "/ccviews/test2_tempview".
  
  Error on the view server :
  admin_server.exe(776): Warning: Unable to idle view
  "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws": Permission
  denied
  admin_server.exe(776): Error: View storage directory
  "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws" is in use.
  Make sure no process has this directory as the current
  directory.
  

Local fix

• FIRST ensure that the ClearCase ALBD service account is a member
  of any groups that UNIX users use as their primary group
  [Restart ALBD on the view server after making account changes]
  
  THEN, during rmview, ensure that the UNIX users "umask" is set
  to "2"
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of ClearCase views.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After creating a snapshot view on Linux using a registered   *
  * view storage location with a Windows based view server host  *
  * the view owner is unable to remove the view.                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearCase versions 9.0.1.9 and 9.0.2.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R901 PSY

     UP

• R902 PSY

     UP