IBM Support

PH14401: FIELD LABELS ENDING WITH ??? CAUSES SEARCH TO RETURN NO RESULTS IN TASK FOCUSED UI

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APAR status

  • Closed as program error.

Error description

  • When using a Grid View in the Task Focused UI,   performing a
    search on a field that ends with ??? will incorrectly return 0
    result for any  enum value selected.
    
    
    Workaround:
    Relabel the field to remove the ??? character
    
    
    Prerequisites:
    A)	OpenPages 8.0.0.3 with Solutions
    B)	Relabel the SOXIssue ?Issue Status? field to ?Issue Status??
    1.	Login to OpenPages App as OpenPagesAdministrator and switch
    to Standard UI
    2.	On top menu click Administration > Object Text > expand
    SOXIssue > expand OPSS-Iss > expand Status
    3.	Click on en_US, and modify Label from ?Issue Status? to
    ?Issue Status??  and click Save
    C)	 Create Business Entity and Issue objects
    1.	Log into OpenPages APP as OpenPagesAdministrator
    2.	On top right page, click Add New > Business Entity
    3.	Fill in any required fields, then click Save button
    4.	On top right page, click Add New > Issue
    5.	In the Select Parents Search tab, enter the name of the
    entity created in step 3, then click on it in Search Results and
    hit Next
    6.	Fill in any required fields and fill in ?Open? for the ?Issue
    Status?? Field and then hit Save
    
    
    
    Steps to Reproduce:
    1.	Log in to OpenPages as OpenPagesAdministrator
    2.	In the Task Focused UI, open the Primary menu and click
    Remediation and then click Issues.
    3.	In the Search box, enter Issue Status?:open  and confirm that
    no results are returned
    
    
    Expected Results:
    The Issue object created earlier should have been returned since
    it met the filter criteria.
    
    
    Actual Results:
    No results are returned using the filter search.
    Removing the ??? in the Field label will allow the filter search
    to work.
    
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    *  FIELD LABELS ENDING WITH ??? CAUSES SEARCH TO RETURN NO     *
    * RESULTS IN TASK FOCUSED UI                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH14401

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-11

  • Closed date

    2020-11-23

  • Last modified date

    2020-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800"}]

Document Information

Modified date:
24 November 2020