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PH12681: CANNOT SAVE A USER RULE IN A VIEW WHEN POINTING TO A WORKFLOW USER

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APAR status

  • Closed as program error.

Error description

  • When a User Rule is added to a View, and a workflow user is
    selected like Workflow Overseer, then the UI allows this to be
    saved, but upon checking, this value does not actually get
    saved.
    
    Prerequisites:
    
    OpenPages installed with OpenPagesAdministrator
    
    Create a new view if none exists already. If you have one handy,
    can skip this step.
    1.	Log into OpenPages as OpenPagesAdministrator
    2.	On the top right, click the cogwheel icon and select Manage
    Views
    3.	Click Add New
    4.	Select any Object type, provide a name, leave Type as Task,
    and select Detail for Copy from View, then click Add
    5.	Click Publish
    
    Create a workflow
    1.	On the top right, click the cogwheel icon and select Manage
    Workflows
    2.	Click Add New
    3.	Enter a name, select the same Object Type as the new view,
    set to Auto Start and click Add
    4.	On the left palette, drag a Stage to the canvas and click
    Add. This is named Stage 2 by default.
    5.	On the left palette, drag another Stage to the canvas and
    click Add. This is named Stage 3 by default.
    6.	Click on Stage 3, and on the properties panel, change Type to
    End
    7.	Click on Stage 2, and on the properties panel, click Edit
    under Assignees, then select a sample user for the Users or
    Groups dropdown, then click Done.
    8.	Still on Stage 2, click Edit under Subscribers, then select a
    sample user for the Users or Groups dropdown, then click Done.
    9.	Connect the stages together from Start to Stage 2 to Stage 3
    by hovering the mouse over the stage and clicking on any of the
    dots that appears and then drag and drop it to the next stage.
    10.	Click on a blank area in the canvas to bring up the Workflow
    Properties, then click Edit under Oversight, select a sample
    user for the Users or Groups dropdown, then click Done.
    11.	Click Publish
    
    Steps to Reproduce:
    
    1.	Log into OpenPages as OpenPagesAdministrator
    2.	On the top right, click the cogwheel icon and select Manage
    Views
    3.	Across from the new view, click on ? and select Edit
    4.	Click on the Rules tab
    5.	Click on User Rule to add a new rule
    6.	For the Rule Field, select Workflow Overseers, then click
    Save
    7.	Across from the new view, click on ? and select Edit again
    8.	Click on the Rules tab and confirm the User Rule is gone.
    9.	Repeat steps 3-8 with Assignees and Subscribers, and note the
    same behaviour.
    
    Expected Results:
    
    A view should be able to be configured with a User Rule against
    a Workflow field.
    
    Actual Results:
    
    The UI does not save a view configuration with a User Rule
    against a Workflow field.
    
    Error Message:
    
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CANNOT SAVE A USER RULE IN A VIEW WHEN POINTING TO A         *
    * WORKFLOW USER                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages with Watson 8.2 Fix Pack *
    * 1 (8.2.0.1). See the following document for details on       *
    * obtaining OpenPages 8.2.0.1:                                 *
    * https://www.ibm.com/support/pages/openpages-watson-82-fix-pa *
    * ck-1                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH12681

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-29

  • Closed date

    2020-11-20

  • Last modified date

    2020-11-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800"}]

Document Information

Modified date:
21 November 2020