PH11954: REPORT CANNOT BE RUN WITH NON-ASCII CHARACTER IN TITLE IF ACCEPT-ENCODING HTTP HEADER IS BLANK.

APAR status

• Closed as unreproducible.

Error description

• When a report contains a non-ascii character such as à, è, ù,
  and the header Accept-Encoding is stripped out, then the report
  returns an error. Content Manager did not return an object for
  the requested search path
  'CAMID("LocalLDAP:u:uid=admin,ou=people")/folder[@name='My
  Folders']/report[@name='? New report']'.
  The reason this can be an issue is that clients may implement
  Microsoft Forefront Threat Management Gateway (Forefront TMG)
  which can strip the Accept-Encoding header. Even if we go
  directly against the dispatcher and use a plugin like ModHeader
  in Chrome and pass a blank Accept-Encoding header, the report
  service throws the error.
  
  The client considers this an oversight on our part since when
  going directly against the dispatcher the Accept-Encoding header
  is not passed at all. So if we can resolve that, we should be
  able to resolve one when it is blank.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.1.3                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels