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PH11927: CQ 9.0.1.X INSTALLED ON TOP OF WAS-9.0.0.9/10, WITH WARNINGS

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APAR status

  • Closed as program error.

Error description

  • Customer installs the below software:
    Installation manager version - 1.8.9.3 x64
    WAS / IHS / WCT version - 9.0.0.9 & 9.0.0.10
    
    Afterwards, the customer tries to install one of the CQ versions
    (ClearQuest version - 9.0.1.5 & 9.0.1.6). The installation gets
    completed, but with the below exceptions:
    
    Exception encountered while deploying application
    D:/IBM/RationalSDLC/ClearQuest/doc/cqweb-ua.war
    Exception encountered while deploying application
    D:/IBM/RationalSDLC/clearquest/cqweb/apps/cqemailrelay.war
    Exception encountered while deploying application
    D:/IBM/RationalSDLC/clearquest/cqweb/lib/TeamEAR.ear
    Exception encountered while running script teamAdminUtils.jacl
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearQuest Web / WebSphere 9.0.0.x on Windows.      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Deployments of ClearQuest Web into WebSphere 9.0.0.x on      *
    * Windows will fail with the message "Exception encountered    *
    * while deploying application" if the ClearQuest installation  *
    * directory does not contain a space.                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase version 9.0.1.8
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH11927

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-09

  • Closed date

    2019-09-23

  • Last modified date

    2019-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
14 October 2021