PH11608: WINDOWS AGENT UPGRADE TO 7.0.2.2 IS FAILING IF AGENT INSTALLATION PATH CONTAINS SPACES IN IT .

APAR status

• Closed as program error.

Error description

• Agent upgrade to 7.0.2.2 is failing with following error
  
  2019-04-29 15:30:28,606 ERROR AgentWorkerThread
  com.urbancode.air.agent.AgentWorker - could not read properties
  file:
  file=C:\Program%20Files\agent%20613%20to%20702%20upgrade\conf\ag
  ent\installed.properties
  java.io.IOException: could not read properties file:
  file=C:\Program%20Files\agent%20613%20to%20702%20upgrade\conf\ag
  ent\installed.properties
  	at
  com.urbancode.air.agent.InstalledPropertiesHelper.readProperties
  (InstalledPropertiesHelper.java:48)
  	at
  com.urbancode.air.agent.AgentWorker.execute(AgentWorker.java:280
  )
  	at
  com.urbancode.air.agent.AgentWorker.access$100(AgentWorker.java:
  134)
  	at
  com.urbancode.air.agent.AgentWorker$1.run(AgentWorker.java:196)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All end users on all supported browsers.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Agent upgrade to 7.0.2.2 is failing with following error     *
  *                                                              *
  * 2019-04-29 15:30:28,606 ERROR AgentWorkerThread              *
  * com.urbancode.air.agent.AgentWorker - could not read         *
  * properties                                                   *
  * file:                                                        *
  * file=C:\Program%20Files\agent%20613%20to%20702%20upgrade\con *
  * f\ag                                                         *
  * ent\installed.properties                                     *
  * java.io.IOException: could not read properties file:         *
  * file=C:\Program%20Files\agent%20613%20to%20702%20upgrade\con *
  * f\ag                                                         *
  * ent\installed.properties                                     *
  * 	at                                                          *
  * com.urbancode.air.agent.InstalledPropertiesHelper.readProper *
  * ties                                                         *
  * (InstalledPropertiesHelper.java:48)                          *
  * 	at                                                          *
  * com.urbancode.air.agent.AgentWorker.execute(AgentWorker.java *
  * :280                                                         *
  * )                                                            *
  * 	at                                                          *
  * com.urbancode.air.agent.AgentWorker.access$100(AgentWorker.j *
  * ava:                                                         *
  * 134)                                                         *
  * 	at                                                          *
  * com.urbancode.air.agent.AgentWorker$1.run(AgentWorker.java:1 *
  * 96)                                                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fix for this issue is provided in UCD 7.0.3.0
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  UC DEPLOY

• Fixed component ID

  5725M5400

Applicable component levels