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PH10915: SESSION TIMES OUT PREMATURELY WHEN DYNAMIC FORMS FEATURE IS ENABLED FOR THE USER

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In CQWeb 9.0.1.6 several use cases will trigger a session
    time-out error, forcing the user to re-enter credentials. Some
    of the use cases are the display of dropdown lists or working
    with attachments.
    This will happen if the user is enabled for the dynamic forms
    feature, by belonging to a group defined in the site
    administration ("Allow Dynamic Forms Groups").
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In ClearQuest Web, sessions can time out prematurely if the  *
    * Dynamic Forms feature is enabled for the user.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.7.
    In ClearQuest Web, sessions will no longer time out prematurely
    if the Dynamic Forms feature is enabled for the user.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH10915

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-11

  • Closed date

    2019-07-10

  • Last modified date

    2019-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021