IBM Support

PH10188: MULTISITE CONTROL PANEL APPLET CREATES BAD REGISTRY KEY VALUES SENDBUFFERSIZE AND RECVBUFFERSIZE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After clicking [OK] in Multisite control panel applet, the
    applet cannot be reopened, failing with
    
    ---------------------------
    ms
    ---------------------------
    An error occurred in a ClearCase subsystem while trying to save
    your data: 1001
    ---------------------------
    OK
    ---------------------------
    
    
    Also shipping_server.exe then fails with
    "Error: invalid send buffer size in Windows regy: 44291904"
    

Local fix

  • Delete the bad registry key values:
    
    reg delete
    HKLM\Software\WOW6432Node\atria\ClearCase\CurrentVersion\MultiSi
    te /v SendBufferSize /f
    reg delete
    HKLM\Software\WOW6432Node\atria\ClearCase\CurrentVersion\MultiSi
    te /v RecvBufferSize  /f
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Multisite control panel applet.                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Send and receive buffer size when entered in KB/MB  was not  *
    * read correctly and creating problem while launching the      *
    * Multistite applet.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 9.0.1.9 and 9.0.2.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH10188

  • Reported component name

    CC&CC MSITE WIN

  • Reported component ID

    5724G3300

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-25

  • Closed date

    2020-04-11

  • Last modified date

    2020-04-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC&CC MSITE WIN

  • Fixed component ID

    5724G3300

Applicable component levels

  • R901 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH3S","label":"Rational ClearCase MultiSite"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901"}]

Document Information

Modified date:
16 June 2021