IBM Support

PH09639: HTML DASHBOARDS FAIL IN WEB QUERY WITH HTTP 500 WHEN RUNNING IN IE OR FIREFOX.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • HTML dashboards fail in Web Query with HTTP 500 when running in
    IE or Firefox.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V8.5 and V9.0.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION: On IBM i, HTML dashboards fail in Web   *
    *                      Query with HTTP 500 when running in     *
    *                      IE or Firefox and in some CCSID's, eg   *
    *                      CCSID 285.                              *
    ****************************************************************
    * RECOMMENDATION:  For Web Query problem, apply IBM i 7.2 PTF  *
    *                  SI69444 or IBM i 7.3 PTF SI69363.           *
    *                  For WebSphere Application Server Apply Fix  *
    *                  pack 8.5.5.16.                              *
    ****************************************************************
    On IBM i, if an HTTP header starts with a '$' sign eg $WSEP,
    then the WebSphere plugin may convert the '$' sign to another
    character under certain CCSID's, eg 285. The incorrect
    character may cause the browser to produce an HTTP 500 error.
    

Problem conclusion

  • For Web Query problems, apply IBM i 7.2 PTF SI69444 or IBM i
    7.3 PTF SI69363, otherwise apply Fix pack 8.5.5.16.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.16 and 9.0.5.0 Please refer to the
    Recommended
    Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?
    rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH09639

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-13

  • Closed date

    2019-04-29

  • Last modified date

    2019-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021