IBM Support

PH09571: CLEARQUEST DESIGNER 9.0.1.5 CRASHING LOADING THE SCHEMA

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APAR status

  • Closed as program error.

Error description

  • When the schema is loaded (click to expand the schema) the
    ClearQuest eclipse client crashes, we have to use the old
    cqdesign for making changes.
    
    For this issue the ClearQuest Windows Designer doesn't have the
    problem. The issue affects the ClearQuest Eclipse Designer,
    only.
    
    And for this use case, the problem is related to Form controls
    into a Form.
    
    When loading the Schema and trying to expand it, we can see the
    error/issue/crash:
    
    -----
    
    cqdesigner.exe has stopped working
    
    Problem signature:
      Problem Event Name:	APPCRASH
      Application Name:	cqdesigner.exe
      Application Version:	0.0.0.0
      Application Timestamp:	54d21ab9
      Fault Module Name:	j9prt29.dll
      Fault Module Version:	2.9.5.57685
      Fault Module Timestamp:	5ae99073
      Exception Code:	c0000005
      Exception Offset:	00021eab
      OS Version:	6.3.9600.2.0.0.272.7
      Locale ID:	1033
      Additional Information 1:	c7e3
      Additional Information 2:	c7e3a84a418372ca37c538382c182f39
      Additional Information 3:	585a
      Additional Information 4:	585aeb7460347a6f737bc0768e5da038
    
    -----
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Eclipse Designer                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If two group boxes of exactly the same size are overlapping  *
    * and are inside a larger group box, the ClearQuest Eclipse    *
    * Designer will crash while loading the schema.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.10 and 9.0.2.2.
    A fix was implemented to properly handle overlapping group boxes
    in the ClearQuest Eclipse Designer.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH09571

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-11

  • Closed date

    2020-08-24

  • Last modified date

    2020-08-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
25 August 2020