IBM Support

PH08696: SORTING ON THE MANAGE VIEWS SCREEN NOT WORKING AS EXPECTED

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APAR status

  • Closed as program error.

Error description

  • When inside the Task UI, and user tries to sort on a different
    column in the Manage Views screen, rather than the full set of
    records being sorted, only the records on the current page is
    getting sorted. This feature seems to be strange and pointless
    since theres only 40 records on this page, and the number of
    display records is also not configurable.
    
    Prerequisites:
    
    OpenPages installed
    
    Steps to Reproduce:
    
    1.	Log into the OpenPages UI as OpenPagesAdministrator
    2.	Click on the cogwheel icon on the top right and select Manage
    Views
    3.	Tick the ?Include system views? to bring up all the system
    views
    4.	Click on the ?View Type? column to sort records based on View
    Type. Scrolling down, can see only entries on this page has been
    sorted.
    5.	Scroll down to the bottom and click on the Next page. Confirm
    that although records are still sorted by View Type, only
    records that belong to this page is sorted.
    
    
    Expected Results:
    
    Normally, when sorting on a column, it is expected that ALL
    records are re-sorted. This is especially the case when you want
    to sort based on Priority, user would expect to see all records
    of Priority 1 listed.
    
    Actual Results:
    
    Sorting on a column is only sorting records on the current page.
    This does not make sense, especially for something like
    Priority, since user would expect all the top priorities to be
    displayed in order, rather than just the records on the current
    page.
    
    Error Message:
    None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * OpenPages Users                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SORTING ON THE MANAGE VIEWS SCREEN NOT WORKING AS EXPECTED   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customers should download OpenPages 8.2 from Passport        *
    * Advantage. See the following document for details on         *
    * obtaining OpenPages 8.2:                                     *
    * https://www.ibm.com/support/pages/downloading-ibm-openpages- *
    * watson-version-82-passport-advantage                         *
    ****************************************************************
    

Problem conclusion

  • We have fixed this so that all of the records are sorted, not
    just the ones on that page.
    
    Customers should download OpenPages 8.2 from Passport Advantage.
    See the following document for details on obtaining OpenPages
    8.2:
    https://www.ibm.com/support/pages/downloading-ibm-openpages-wats
    on-version-82-passport-advantage
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH08696

  • Reported component name

    OPENPAGES GRC

  • Reported component ID

    5725D5100

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-18

  • Closed date

    2020-06-11

  • Last modified date

    2020-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OPENPAGES GRC

  • Fixed component ID

    5725D5100

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
12 June 2020