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PH07944: 'Download Artifacts' Step fails 'javax.net.ssl.SSLException: Received fatal alert: internal_error'

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APAR status

  • Closed as program error.

Error description

  • Whenever the 'Download Artifact's Step is executed by an Agent
    running through an Agent
    Relay having version 7.0.1.2 and using the IBM JVM, the
    following exception is seen.
    
    Downloading metadata for artifact set
    1f4d0be5-f65d-4415-9b41-7f22d4b30c63.
    Caught: javax.net.ssl.SSLException: Received fatal alert:
    internal_error
    javax.net.ssl.SSLException: Received fatal alert: internal_error
    
    at com.ibm.jsse2.j.a(j.java:35)
    at com.ibm.jsse2.j.a(j.java:31)
    at com.ibm.jsse2.as.b(as.java:806)
    at com.ibm.jsse2.as.a(as.java:102)
    at com.ibm.jsse2.as.i(as.java:969)
    at com.ibm.jsse2.as.a(as.java:680)
    at com.ibm.jsse2.as.startHandshake(as.java:859)
    at
    org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocke
    tFactory.java:535)
    at
    org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocke
    tFactory.java:403)
    at
    org.apache.http.impl.conn.DefaultClientConnectionOperator.openCo
    nnection(DefaultClientConnectionOperator.java:177)
    at
    org.apache.http.impl.conn.ManagedClientConnectionImpl.open(Manag
    edClientConnectionImpl.java:304)
    at
    org.apache.http.impl.client.DefaultRequestDirector.tryConnect(De
    faultRequestDirector.java:611)
    at
    org.apache.http.impl.client.DefaultRequestDirector.execute(Defau
    ltRequestDirector.java:446)
    at
    org.apache.http.impl.client.AbstractHttpClient.doExecute(Abstrac
    tHttpClient.java:863)
    at
    org.apache.http.impl.client.CloseableHttpClient.execute(Closeabl
    eHttpClient.java:82)
    at
    com.ibm.uclab.csrepl.http.HttpClientWrapper.execute(HttpClientWr
    apper.java:119)
    at
    com.ibm.uclab.csrepl.client.CodestationClient.callHttp(Codestati
    onClient.java:305)
    at
    com.ibm.uclab.csrepl.client.CodestationClient.getMetadata(Codest
    ationClient.java:107)
    at
    com.ibm.uclab.csrepl.client.ops.DownloadBase.downloadMetadata(Do
    wnloadBase.java:124)
    at
    com.ibm.uclab.csrepl.client.ops.DownloadSync.downloadMetadata(Do
    wnloadSync.java:86)
    at
    com.ibm.uclab.csrepl.client.ops.DownloadSync.run(DownloadSync.ja
    va:67)
    at com.ibm.uclab.csrepl.client.ops.DownloadSync$run.call(Unknown
    Source)
    at downloadByLabel.run(downloadByLabel.groovy:258)
    
    This only occurs if the agent relay runs on the IBM JVM.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All end users on all supported browsers.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Whenever the Download artifacts step is executed by an agent *
    * via                                                          *
    * an agent                                                     *
    * relay having version 7.0.1.2, the following exception is     *
    * seen.                                                        *
    *                                                              *
    * Downloading metadata for artifact set                        *
    * 1f4d0be5-f65d-4415-9b41-7f22d4b30c63.                        *
    * Caught: javax.net.ssl.SSLException: Received fatal alert:    *
    * internal_error                                               *
    * javax.net.ssl.SSLException: Received fatal alert:            *
    * internal_error                                               *
    *                                                              *
    * at com.ibm.jsse2.j.a(j.java:35)                              *
    * at com.ibm.jsse2.j.a(j.java:31)                              *
    * at com.ibm.jsse2.as.b(as.java:806)                           *
    * at com.ibm.jsse2.as.a(as.java:102)                           *
    * at com.ibm.jsse2.as.i(as.java:969)                           *
    * at com.ibm.jsse2.as.a(as.java:680)                           *
    * at com.ibm.jsse2.as.startHandshake(as.java:859)              *
    * at                                                           *
    * org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLS *
    * ocke                                                         *
    * tFactory.java:535)                                           *
    * at                                                           *
    * org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLS *
    * ocke                                                         *
    * tFactory.java:403)                                           *
    * at                                                           *
    * org.apache.http.impl.conn.DefaultClientConnectionOperator.op *
    * enCo                                                         *
    * nnection(DefaultClientConnectionOperator.java:177)           *
    * at                                                           *
    * org.apache.http.impl.conn.ManagedClientConnectionImpl.open(M *
    * anag                                                         *
    * edClientConnectionImpl.java:304)                             *
    * at                                                           *
    * org.apache.http.impl.client.DefaultRequestDirector.tryConnec *
    * t(De                                                         *
    * faultRequestDirector.java:611)                               *
    * at                                                           *
    * org.apache.http.impl.client.DefaultRequestDirector.execute(D *
    * efau                                                         *
    * ltRequestDirector.java:446)                                  *
    * at                                                           *
    * org.apache.http.impl.client.AbstractHttpClient.doExecute(Abs *
    * trac                                                         *
    * tHttpClient.java:863)                                        *
    * at                                                           *
    * org.apache.http.impl.client.CloseableHttpClient.execute(Clos *
    * eabl                                                         *
    * eHttpClient.java:82)                                         *
    * at                                                           *
    * com.ibm.uclab.csrepl.http.HttpClientWrapper.execute(HttpClie *
    * ntWr                                                         *
    * apper.java:119)                                              *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.CodestationClient.callHttp(Codes *
    * tati                                                         *
    * onClient.java:305)                                           *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.CodestationClient.getMetadata(Co *
    * dest                                                         *
    * ationClient.java:107)                                        *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.ops.DownloadBase.downloadMetadat *
    * a(Do                                                         *
    * wnloadBase.java:124)                                         *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.ops.DownloadSync.downloadMetadat *
    * a(Do                                                         *
    * wnloadSync.java:86)                                          *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.ops.DownloadSync.run(DownloadSyn *
    * c.ja                                                         *
    * va:67)                                                       *
    * at                                                           *
    * com.ibm.uclab.csrepl.client.ops.DownloadSync$run.call(Unknow *
    * n                                                            *
    * Source)                                                      *
    * at downloadByLabel.run(downloadByLabel.groovy:258)           *
    *                                                              *
    * This only occurs if the agent relay runs on the IBM JVM.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in version 7.0.2.0                                     *
    ****************************************************************
    

Problem conclusion

  • Fix is provided in IBM UrbanCode Deploy 7.0.2.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH07944

  • Reported component name

    UC DEPLOY

  • Reported component ID

    5725M5400

  • Reported release

    701

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-30

  • Closed date

    2019-02-07

  • Last modified date

    2019-02-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UC DEPLOY

  • Fixed component ID

    5725M5400

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"701","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 February 2019