APAR status
Closed as unreproducible.
Error description
With jobs containing prompts upgraded from Cognos 11.0.11 to 11.1.1 (refreshed) When the user attempts to edit the prompts default values, exiting the properties views causes the entire portal to freeze until the users is forced to refresh the page. I was unable to reproduce using IBM samples so a castle environment with client deployment has been built and the issue replicated successfully. Reproductions steps: 1.Navigate to a job (My content > shortcut to apotek...) 2.Report Edit options > Prompts > Current Values 3.Click on the Blank space on the right for the opened windows (Select run options and Current values) to be closed 4.Screen will fully freeze and no buttons will function anymore Note: no problems reported in original reports, they run successfully outside the jobs.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.1.2 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH07939
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B07
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-30
Closed date
2019-06-21
Last modified date
2019-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B07","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
21 June 2019