IBM Support

PH07011: "MICROC" FOLDER IN THE SHARE IS DELETE, WHEN TRYING TO INSTALL "DESIGN MANAGER IMPORTER"

A fix is available

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APAR status

  • Closed as program error.

Error description

  • 1. Navigate to
    "C:\ProgramData\IBM\Rational\Rhapsody\8.3.1x64\Share\Profiles"
    and ensure that "MicroC" folder is present
    2. Open Control panel and navigate to "Programs\Programs and
    Features"
    3. Click on "IBM Rational Rhapsody 8.3.1 64 bit" and select
    "Change"
    4. Install the "Design Manager Importer" under Rhapsody model
    Manager - Refer the attached diagram.
    5. Once the installation if complete, go back the "profiles"
    folder. You will notice that "MicroC" folder is missing.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Rhapsody                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * "MicroC" folder in the share is delete, when trying to       *
    * install "Design Manager importer"                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • We couldn't reproduce this isse, but I added a small change that
    might fix this issue in the problematic machine
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH07011

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    831

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-08

  • Closed date

    2019-04-30

  • Last modified date

    2019-04-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R831 PSY

       UP

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"831"}]

Document Information

Modified date:
16 September 2021