IBM Support

PH06465: SHIPPING MULTISITE PACKETS FROM A 64-BIT LINUX HOST FAILS WITH "NO MORE MEMORY AVAILABLE" ERRORS.

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APAR status

  • Closed as program error.

Error description

  • When using 64-bit ClearCase executables on 64-bit Linux, any
    attempt to ship packets FROM the 64-bit host will fail with
    "Error: no more memory available" in the shipping server logs. A
    manually executed shipping_server -poll may report errors. But
    also may not.
    
    The 9.0.1.5 host will RECEIVE packets without issue from other
    hosts.
    

Local fix

  • Downgrading to 9.0.1.4 appears to eliminate the issue.
    Moving to 32-bit 9.0.1.5 also appears to eliminate the issue.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase Multisite on 64 bit platforms.            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Sending Multisite packets from fully-64-bit 9.0.1.5 hosts    *
    * fails with "no more memory available" errors.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase version 9.0.1.6
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH06465

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-13

  • Closed date

    2019-03-22

  • Last modified date

    2019-03-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 March 2019