IBM Support

PH05357: THE MONGODB INSTALLER TRY TO DOWNLOAD FILES WHEN RUNNING THE INSTALL SCRIPT. THIS CAUSES NON-INTERNET CONNECTED MACHINE TO FAIL

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APAR status

  • Closed as program error.

Error description

  • Configuration:
    --------------
    Tool = Design Room ONE
    Version = 1.1 Sprint 2018.44
    
    Description:
    ------------
    The mongodb installer try to download files when run from the
    install script. This causes failure on a non-internet connected
    machine
    
    How to reproduce:
    -----------------
    1. Make sure your machine has no connection to internet
    2. Make sure you get the needed downloads (mongodb- and
    pm2-installer) from another machine
    3. Run the node install-dr.js script
    4. Reply Y when asked if you want to install mongdb
    
    ==> The installation starts but then just hangs
    
    More information:
    -----------------
    This happens because the installer tries to download the
    installer for Compass (MongoDB UI).
    
    Workaround:
    -----------
    * Install the mongodb manually and uncheck the "Install MongoDB
    Compass" checkbox
    * Edit the installation script to contain:
    SHOULD_INSTALL_COMPASS=0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * -                                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The mongodb installer try to download files when run from    *
    * the install script. This causes failure on a non-internet    *
    * connected machine                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • installation script was updated to explicitly skip Cosmos
    installation. This was done in 9.7 2018.48
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH05357

  • Reported component name

    RATL SW ARCHITE

  • Reported component ID

    5725A3000

  • Reported release

    961

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-15

  • Closed date

    2018-12-05

  • Last modified date

    2018-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL SW ARCHITE

  • Fixed component ID

    5725A3000

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"961","Edition":"","Line of Business":{"code":"LOB15","label":"Integration"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"961","Edition":"","Line of Business":{"code":"LOB15","label":"Integration"}}]

Document Information

Modified date:
05 December 2018