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PH03372: AFTER APPLYING FIXPACK 4 FOR CLEARQUEST 9.0.1, SSO REAUTHENTICATION BROKEN IN THE CASE WHERE POPUPS ARE ALLOWED.

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APAR status

  • Closed as program error.

Error description

  • After applying FixPack 4 with the fix for APAR # PI95389, there
    is an issue when popups were NOT blocked. In that case, the
    popup occurred, they signed in IDP and then the popup went
    blank.
    
    There is an issue with the code where ssoReAuthCallback was
    *only* being set in the case of blocked popups.
    
    The ssoReAuthCallback needs to be set even in the case when
    popups are *not* blocked.
    

Local fix

  • Workaround:
    
    At this moment there is no workaround.
    
    Customers using SSO should *not* upgrade to 9.0.1.4 or it will
    break their setup.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When ClearQuest Web Single Sign On is enabled, a blank       *
    * window might pop up and stay open requiring the user to      *
    * refresh the page for ClearQuest Web to continue working.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.5.
    The issue no longer occurs when ClearQuest Single Sign On is
    enabled.  A blank window will not pop-up anymore.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH03372

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-27

  • Closed date

    2018-11-29

  • Last modified date

    2018-11-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021