PH02853: C11 USER GETS LOG IN ERROR AFTER WORKSPACE TIMEOUT

APAR status

• Closed as Permanent restriction.

Error description

• You logged in as a different user or your permissions have
  changed.  For security reasons, you will be redirected to your
  home page.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Cognos Workspace is a legacy component that we support in Cognos
  11.0.x but will not be enhanced moving forward.  In this case,
  we believe that this condition is unfortunate as the resulting
  error loops and requires the user to close the browser window,
  but we believe that given the default timeout of 60 mins, this
  situation should be easy to avoid, or failing that, work around,
  by increasing the default timeout.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels