APAR status
Closed as fixed if next.
Error description
07:06:58, CM-SYS-5157 Content Manager failed to notify the dispatcher "<CM URI>" of a running status change. CM-REQ-4128 An input/output error occurred executing an external request to the connector "CM". Cause: CAM-CRP-1289 Failure to create SSL socket object. Reason: java.net.ConnectException: Connection refused (Connection refused) Stack trace: java.io.IOException: CAM-CRP-1289 Failure to create SSL socket object. Reason: java.net.ConnectException: Connection refused (Connection refused) at com.cognos.accman.jcam.crypto.misc.HttpClientInitializer$CAMSecu reProtocolSocketFactory.createSocket(HttpClientInitializer.java: 219) at com.cognos.accman.jcam.crypto.misc.HttpClientInitializer$CAMSecu reProtocolSocketFactory.createSocket(HttpClientInitializer.java: 226) at org.apache.commons.httpclient.HttpConnection.open(HttpConnection .java:707) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetr y(HttpMethodDirector.java:387) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(H ttpMethodDirector.java:171) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClien t.java:397) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClien t.java:323) at com.cognos.cm.connectors.BusConnectionPool$BusConnection.execute (BusConnectionPool.java:85) at com.cognos.cm.connectors.CMConnector.CMConnector$CMConnectorRunn able.run(CMConnector.java:470) at java.lang.Thread.run(Thread.java:785)
Local fix
If possible, use a JWKS Endpoint (if your IdP supports this functionality)
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytic 11.0.13.0 * **************************************************************** Remove and recreate the LDAP namespace in cognos configuration
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH02390
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
B09
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-31
Closed date
2018-11-02
Last modified date
2018-11-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023