PH02187: EVENT STUDIO 'SELECT VALUES' WINDOW NOT FUNCTIONAL WITH LOWER SCREEN RESOLUTION

APAR status

• Closed as fixed if next.

Error description

• When using Cognos Event Studio in CA on IE browser, having a
  relatively low screen resolution prevents users from being able
  to see 'ok' and 'cancel' buttons from the 'Select Values'
  window. Without these buttons in view, users cannot successfully
  apply changes to the expression. If the Select Values window is
  resized for an affected user, the 'ok and 'cancel' buttons begin
  to appear at the top of the window, moving downward as the
  window becomes smaller.  This behavior is only seen in IE, not
  Firefox.
  
  On machines with a recommended (default) screen resolution of
  1920x1080, the issue is not reproducible. Lowering resolution
  still does not accurately reproduce the issue described by the
  customer. When the default resolution of the machine is 1366 x
  768 (customer case), the issue is not avoidable.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.1.2                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels