IBM Support

PH02089: USING ULB METRIC SERVER ON V9.0 AND CPULOAD NOT ACCURATE ON WINDOWS 2012

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APAR status

  • Closed as program error.

Error description

  • ULB issues with Metric Server at V9.0 FP8 on Windows 2012.
    cpuload not accurate.   After apply the WAS 9.0 ULB Fix Pack 8
    fix pack on top of the Metric Server software.  Tthe Windows
    Metric Server service will not start successfully.  Issue with
    the process\code, no agent.log file is produced and Port 10004
    is not opened.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Load       *
    *                  Balancer users using Metric Server on       *
    *                  windows                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: Metric server's cpuload program         *
    *                      always responds with 100 when           *
    *                      executed on Windows 2012. It takes a    *
    *                      long time to respond also.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    An old copy of cpuload.exe was being distributed.
    

Problem conclusion

  • Corrected the code to distribute the current copy of
    cpuload.exe. Also added cpuload.cmd and memload.cmd so that
    the scripts can be viewed and modified by the user (these are
    scripts on all other supported platforms). The windows code
    had a limitation where file extension must be provided if the
    script is not an exe file. Modified the code so that it will
    look for .bat and .cmd files when a .exe file is not found.
    
    Fix levels:
        8.5.5.15
        9.0.0.10
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH02089

  • Reported component name

    WS EDGE LB IPV4

  • Reported component ID

    5724H8812

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-23

  • Closed date

    2018-08-28

  • Last modified date

    2018-08-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS EDGE LB IPV4

  • Fixed component ID

    5724H8812

Applicable component levels

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 April 2022