IBM Support

PH00080: FAILED TO INSTALL CQWEB SERVER ON A NON-ENGLISH ENVIRONMENT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • he client complained that he failed to install CQWeb component
    with the error that no compatible JDK was found. Actually,
    Websphere SDK Java 1.8 and 1.7 have been installed. This error
    just occurs in case that the windows language is non-English and
    WAS installed a non-English translation package.
    
    This issue was addressed PI79794. In the release note of
    9.0.1.3, the fix should has been there but the problem still
    occurs.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of CQWeb on a non-English system.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The installation of ClearQuest Web was failing on a          *
    * Simplified Chinese OS.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase version 9.0.1.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH00080

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    901

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-04

  • Closed date

    2018-08-10

  • Last modified date

    2018-08-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R901 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 October 2021